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4 ways to leverage data to improve your customer service decisions

Your customer data reveals a lot about your business. It provides great insights into not only how you can improve your customer support, but also how you can improve your overall product. By taking...

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Be a (data) hero for your customers with amazing service

In the world of customer service, it’s always great to know when your support team has had a positive impact on a customer’s experience. Sometimes customers even look to support agents as their heroes!...

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